“We got access to technology we wouldn’t otherwise have been able to use in our business.”

A decade-long partnership, from single venue to growing group

Feros Group‘s relationship with Quantaco goes back more than ten years — all the way to when Simon Johnson was still a licensee at one of the group’s venues, and Quantaco was just starting out. In fact, Feros was only the second customer Quantaco ever signed.

What began as a single-venue arrangement has grown alongside the business itself. Over the years, through the highs and lows that come with building a hospitality group, the two have grown up together — and today Feros is a multi-venue operator with a serious appetite for expansion.

Simon Johnson, CEO of Feros Group, on a decade with Quantaco

Enterprise-grade technology, without the enterprise price tag

For a growing hospitality group, the technology that drives efficiency has often been out of reach — locked behind price tags that only the largest operators could justify. Simon remembers investigating a major accounting platform early on and finding the cost simply prohibitive for a business of Feros’s size at the time.

Partnering with Quantaco changed that. It gave Feros access to tools they couldn’t otherwise have used, and the confidence of working with a partner building purpose-built technology for hospitality rather than developing it all in-house.

Access to Enterprise Technology

Quantaco opened the door to platforms that would otherwise have been cost-prohibitive for a growing group — levelling the playing field with much larger operators.

A Partner That Builds, Not Just Supplies

Rather than developing technology in-house, Feros leans on a partner purpose-building tools for hospitality — an approach Simon has found genuinely attractive.

Cost & Efficiency Visibility

With labour and fixed costs escalating across the industry, having clear visibility over the cost base has become central to running the business efficiently.

Empowered Operations Teams

Getting the right information to OPS teams means staff are empowered to run venues efficiently and drive the group’s success from the floor up.

Driving efficiency out of a rising cost base

For Simon, the core purpose of hospitality hasn’t changed in a very long time: delivering great customer experiences. What has changed is the pressure on the cost base. Like most operators, Feros has seen sharp escalation in labour costs, fixed costs, and below-the-line expenses like electricity.

Meeting that challenge comes down to visibility — seeing across all of it, and empowering staff to act on what they see.

Bringing every data platform together with Q Insights

The next chapter of the partnership is about data. Working closely behind the scenes with Quantaco — with Feros’s CFO driving much of it — the group is looking to Q Insights to bring all of its data platforms into one place and deliver that information to operations teams efficiently.

The goal is simple but powerful: spend less time assembling the data, and more time acting on it.

With four Greenfield projects underway and a clear appetite for growth, Feros Group is entering its next phase the same way it started the first — alongside Quantaco.