Quantaco Insurance Brokers Pty Ltd subscribes to the Insurance Brokers Code of Practice. The Code is underpinned by a set of guiding principles and standards of conduct for all National Insurance Brokers Association (NIBA) members.

The Code provides that brokers:

• Act in the best interests of the client.
• Provide advice and guidance to enable the clients to make informed decisions on risk and insurance protection.
• Provide full and accurate information for effective underwriting.
• Respect the client’s confidentiality in relation to all records and information.
• Ensure the validity and accuracy of all documentation.
• Make available all relevant documentation, policies and certificates, endorsements, and premium calculations as may be required.
• Be professional, efficient and responsive in all dealings.
• In the event of a claim, take every step necessary to ensure prompt and fair settlement.
• Work towards maintaining and enhancing the reputation of NIBA and its members.
• Act in the spirit of the Code and encourage others to do likewise.

To obtain a copy of the code click here