Introducing ATO SmartDocs
Faster, Safer and More Reliable
At Quantaco, we’re committed to improving how we support you. That’s why we’re upgrading the way you receive important correspondence from the Australian Taxation Office (ATO).
From now on, all ATO mail will be delivered via ATO SmartDocs, our secure, digital mail system designed for speed, security, and simplicity.
Why Are We Changing?
ATO SmartDocs is already helping firms across Australia improve the way they receive and manage ATO mail. By connecting directly to ATO servers, it automates the document retrieval process, achieving up to 95% greater efficiency than manual handling.
In addition, SmartDocs creates a ‘Vault’, a secure, ongoing archive of your ATO correspondence. This means all your ATO documents are stored in one place, accessible anytime you need them.
Why Did We Choose ATO SmartDocs?
Faster Delivery
Receive your ATO mail the same day it’s available, no more delays from postal services or internal forwarding.
Enhanced Security
ATO mail contains sensitive personal and financial data. SmartDocs reduces the risk of exposure by avoiding traditional mail and unsecured email.
Environmentally Friendly
Digital delivery eliminates the need for paper, stamps, and transport, reducing your environmental footprint.
More Reliable
The ATO now uses up to six different delivery methods. SmartDocs ensures you don’t miss any important notices, lodgement deadlines, or payment reminders.
How to Use ATO SmartDocs
1. You receive mail from ATO
2. You will receive a text message (SMS) prompting you to log into your email
3. Enter a 6-digit code and access your documents
IMPORTANT: To use this service, we must have your current email address and mobile number.
Please contact us if your details have changed.